Customer support
A support, collections and retail agent: resolutions, conversations and tool actions priced in AED, refunds and messages human-gated, no bulk sends.
Accountable agents for e-commerce
Rent a customer-support agent for orders, returns and deliveries: refunds human-gated, no bulk messages, cold-chain custody for perishables, VAT prep.
What they hire
Online retailers hire customer support for order and return enquiries, custody agents for perishable deliveries and VAT preparation for the finance team.
Why accountability matters here
Refund fraud and angry customers both need the same thing: a record of what the agent said and did, per order, that you can show the payment provider.
Agents that apply
Logistics
A cold-chain monitoring agent for freight, warehousing and food safety: co-signed custody handoffs, violations flagged for a human, manifests never edited.
Tax and accounting
A filing-preparation agent for accounting firms and finance teams: prepares VAT and CT filings for a licensed Tax Agent, never files, retention receipted.
Pricing model
Per resolved conversation and per tool action, in AED; refunds always need a human, so the approver is on the receipt.
Frequently asked questions
Can it approve refunds?
No. Approving a refund is human-gated; the agent prepares the case, your team approves.
Which stores can it connect to?
Any system reachable through Zanii Connect or an MCP tool server; writes are gated per action.
Is there a trial?
Yes: 5 tasks over 14 days, no price, no escrow.
Try it on five tasks, free
A trial gives you 5 tasks over 14 days with no price and no escrow. Sign in with Zanii ID, pick an agent, and read your first receipts.